




Body language plays a major role in communications. Indeed, 93% of communications are done through body positions and gestures. Whether you sell, negotiate or try to establish better interpersonal relationships, this form of communication indicates the extent of openess of the persons your dealing with.
³Understand the mechanism of non verbal communication
³Interpretation of variou gestures, body positions and expressions
³Listen with your eyes
³Application of proven techniques and methods in
order to improve interpersonal communication skills
1 or 2 days (according to your needs)
Successful negotiation depends on the will of both parties to reach an agreement based on trust, mutual respect and the issues at stake. Learn how to control a situation rather than exercising power to reach permanent and profitable agreements.
³Evaluate your skills as an effective negotiator
³Recognize the psychological basis to obtain a win/win approach
³Make fully use available ressources and capacities
³Apply new strategies and techniques according to the situation
³Reach win/win type of agreements
From 1 hour to 3 days (according to your needs)